Roku provides outstanding customer support by mail, phone, email or chat.
If attempting to contact Roku by phone please dial toll free 1-888-600-7658 (ROKU). A call center agent can be reached between the days/times of Monday through Sunday, from 6:00AM to 8:00PM PST.
If your looking to chat with a Roku customer service agent please go here and click on the blue rectangular box. When requesting customer service by chat you will be required to provide your name, email address and the reason your contact customer service.
If you would rather submit an inquiry by email please do so at firstname.lastname@example.org. When making contact by email it is highly recommended that you provide a detailed description, including case numbers and a summary of any issues or problems you are having.
The Roku Corporate office can be reached by mail at:
12980 Saratoga Ave. Saratoga, CA 95070 or by Fax: (408) 446-1734
When linking your Roku device please visit www.roku.com/link for more information.